Get real time conversations KPI's

GET /manager/bi/realtime/chatrooms

Query parameters

filter[id_ambassador] integer

Filter by id ambassador
filter[status] string

Filter by ambassador status (0: ambassador, 1: employee, 2: administrator, 3: seller, 4: shop manager, 5: manager, 6: expert)

Values are 0, 1, 2, 3, 4, 5, or 6.

Responses

200 application/json

Returns all real time conversations KPI's
Hide response attributes Show response attributes object
- on_going_conversations integer
- new_dialogues integer
- active_dialogues integer
- closed_conversations integer
- average_rating integer
- conversation_without_member_message integer
401 application/json

Unauthorized.
Hide response attribute Show response attribute object
- message string
403

Forbidden - You don't have permission to access this route

GET /manager/bi/realtime/chatrooms

curl \
 --request GET 'https://domain.tld/api/v2/manager/bi/realtime/chatrooms' \
 --header "Authorization: Bearer $ACCESS_TOKEN"

Response examples (200)

{
  "on_going_conversations": 10,
  "new_dialogues": 10,
  "active_dialogues": 10,
  "closed_conversations": 10,
  "average_rating": 10,
  "conversation_without_member_message": 10
}

Response examples (401)

{
  "message": "Unauthorized."
}